If you're having payment issues, the first step is to head into Settings > Payment Card. From here, you can remove and re-enter your card details. Double check you've entered all the details correctly (mistakes happen!), and then try to pay again. 

We take payment instantly, so you'll see if we've debited your account. 

🧐If you think you have been incorrectly charged, or owe a Pro money, please contact us as soon as you can so we can investigate.

🏦 It might also be worth contacting your bank if you're still facing problems!

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