What is a The Stack World Gift Voucher?

Gift vouchers can be used to book services with any of our verified Pros, through http://thestack.world/marketplace or using the The Stack World app. Once you’ve bought one, it’ll be sent straight to the lucky recipient as a unique code to add when they get to the checkout!

Where can I use a Stack World Gift Voucher?

Our Pros are carefully curated across London, Manchester and Nottingham - and we’re expanding fast! Want to see who’s nearby? You can find a Pro in your location here!

Which Pros can the voucher be used for?

You can use your gift voucher when booking any treatment available on The Stack World!
You can find inspiration for what to book here

 

What if I want to cancel a Stack World Gift Voucher for a refund?

It’s okay to change your mind! We offer a 14 day cancellation policy with a full refund on gift vouchers (as long as they haven’t been added to a Stack World account or used against other services). If you would like to cancel your gift voucher, just contact us!

How long is a Stack World Gift Voucher valid for?

Gift vouchers are valid for 12 months from the date of purchase.

How do I spend my Stack World Gift Voucher?

The recipient will get instructions with the voucher - here’s how to book! 

  • Check out http://thestack.world/marketplace or the The Stack World app to select a service.
  • Complete the booking information.
  • Enter the unique code we email you at checkout. 
  • Got credit left after you book? We’ll send it to you in a new voucher. 

Can I cancel a service I've paid for with a Stack World Gift Voucher?

Of course! Your right to cancel a treatment is exactly the same regardless of whether you bought it with a Stack World gift voucher or payment card. If you cancel the treatment with 24 hours’ notice or more you will be re-issued a new voucher with the same value. If you cancel your treatment within 24 hours’ of the start time you will not receive a refund of your 50% deposit but will receive a voucher for 50% of the value of the voucher used towards the treatment. 


You can find all of the terms & conditions for using vouchers here

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