Beautystack Clients

Getting started with Beautystack

Written by Support
Updated over a week ago

How can I contact a Pro?

Getting in touch about a future or existing booking

Written by Sharmadean Reid
Updated over a week ago

Booking Pros for an event

How to get Beautystack Pros at your event

Written by Sharmadean Reid
Updated over a week ago

Contacting us

How to get in touch

Written by Sharmadean Reid
Updated over a week ago

Gift vouchers

Need help when you buy a Beautystack gift voucher? You're in the right place!

Written by Sharmadean Reid
Updated over a week ago

Gift Voucher Terms & Conditions

Here are the terms for gift vouchers

Written by Sharmadean Reid
Updated over a week ago

Using a voucher code on Beautystack

How to apply a code you've been given

Written by Sharmadean Reid
Updated over a week ago

How to make a booking

Booking beauty treatments on Beautystack

Written by Sharmadean Reid
Updated over a week ago

Can I book from abroad?

Bookings from outside the UK

Written by Sharmadean Reid
Updated over a week ago

How to reschedule a booking

Can't make your appointment? Need to reschedule? Here's how

Written by Sharmadean Reid
Updated over a week ago

How to cancel a booking

Here's how to cancel a booking

Written by Sharmadean Reid
Updated over a week ago

What happens if a Pro cancels my appointment?

It's rare, but here's what will happen

Written by Sharmadean Reid
Updated over a week ago

If you think you've been charged incorrectly

Think we've taken the wrong amount of money? We can help!

Written by Sharmadean Reid
Updated over a week ago

Sharing a profile

Want to book with a friend or share a great experience? Here's how to share a Pro's profile!

Written by Sharmadean Reid
Updated over a week ago

How To Book Your Ticket For Beautystack Events

Booking events on Beautystack

Written by Sharmadean Reid
Updated over a week ago

Can I buy tickets for virtual events when I’m abroad?

Bookings from outside the UK

Written by Sharmadean Reid
Updated over a week ago

How do I join an event I have booked?

Joining your event is easy

Written by Sharmadean Reid
Updated over a week ago

What happens if the Pro cancels their event?

Written by Sharmadean Reid
Updated over a week ago

Uh oh! I’ve double booked! How can I cancel my booking?

Good news! You can cancel a booking at any time.

Written by Sharmadean Reid
Updated over a week ago

Adding a new payment card to Beautystack

Changing your payment method

Written by Sharmadean Reid
Updated over a week ago

My payment failed

What to do if you're having card problems

Written by Sharmadean Reid
Updated over a week ago

How does Beautystack select Pros?

Trust is important, so we carefully vet & curate Pros before you can book them

Written by Sharmadean Reid
Updated over a week ago

Why can't I book certain styles?

If you see Enquire Now, the Pro isn't bookable just yet.

Written by Sharmadean Reid
Updated over a week ago

If you can't find a style you like

Struggling to find your perfect style?

Written by Sharmadean Reid
Updated over a week ago

If you experience a problem with a Pro

Our process for resolving disputes on bookings & payments

Written by Sharmadean Reid
Updated over a week ago

If part of the app isn't working

Think you've found a bug?

Written by Sharmadean Reid
Updated over a week ago

Why doesn't Beautystack have reviews?

Why you can't review your Pro

Written by Sharmadean Reid
Updated over a week ago